The majority of local searches happen on a phone. If your website is designed for a big screen and merely 'works' on mobile, you're frustrating most of the people who find you.
What mobile-first means
It means designing for the small screen first, then scaling up — so phone visitors get fast load times, big tap targets, and the key actions (call, directions, order) right at their thumbs.
Signs your site isn't mobile-first
- You have to pinch and zoom to read it
- Buttons are tiny or too close together
- It loads slowly on cellular data
- The phone number isn't tap-to-call
Fixing this is one of the highest-impact things you can do — it's where your customers actually are.
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