9 Website Mistakes That Cost You Customers

Most websites lose customers not because of one big flaw, but a handful of small ones. Here are nine of the most common — check your site against them.

• Slow load times
• Not mobile-friendly
• Hours or contact info hard to find
• No clear call to action
• Outdated design that erodes trust
• Walls of text no one reads
• Tiny, hard-to-tap buttons on mobile
• Broken links and old information
• No reviews or social proof

The good news: every one of these is fixable, and fixing even a few usually means more calls, bookings, and orders.

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